Privacy policy
Last Updated: July 9, 2025
Body Gym Équipements Inc. (“we,” “our,” “us”) operates the website www.bodygym.ca and provides you, as a customer, with a personalized shopping experience (the “Services”). This site is powered by Shopify, which facilitates the provision of our Services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our site, make a purchase, browse our pages, or communicate with us.
By accessing the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal information collected
We collect information that can directly or indirectly identify you, including:
- Contact Information: name, billing and shipping address, phone number, email address.
- Payment Information: credit or debit card, transaction details.
- Account Information: login credentials, preferences, purchase history.
- Browsing and Purchase History: products viewed, added to cart, or purchased.
- Device and Browser Information: IP address, device type, browser, cookies.
- Communications: messages sent via our website or to customer service.
2. Sources of data collection
Your personal information is collected:
- Directly from you (when placing an order, registering, or communicating)
- Automatically, via cookies and similar technologies
- From our service providers (e.g., Shopify, marketing tools, payment processors, shipping partners)
- Through partners or social networks, depending on your use of integrated tools
3. Use of Information
We use your information for the following purposes:
- Order Fulfillment: processing, shipping, returns, customer service
- Account Management: preferences, history, notifications
- Marketing and Advertising: sending promotional emails, personalized ads (you may unsubscribe at any time)
- Security and Fraud Prevention: authentication, monitoring suspicious activity
- Legal Obligations: compliance with laws, government or legal requests
4. Sharing your information
We may share your information with:
- Shopify, our e-commerce platform
- Service Providers: payment, shipping, marketing, hosting
- Advertising Partners, subject to your consent or rights
- Legal or Regulatory Authorities, if required by law
- In connection with a business transaction: merger, sale, reorganization
For more information on how Shopify uses your data:
🔗 https://www.shopify.com/legal/privacy
5. Advertising and tracking
We use tracking tools (cookies, pixels) to improve your experience and provide targeted advertising. You can manage your preferences via your browser or the Services’ settings.
6. Children’s data
Our Services are not intended for minors. We do not knowingly collect information from children under 14 years old (or the age of majority in your jurisdiction). A parent may contact us to request deletion of a child’s data.
7. Security and data retention
We implement security measures to protect your data, although no method is 100% foolproof. We retain information as long as necessary to provide the Services or comply with legal obligations.
8. Your rights
Depending on your place of residence (e.g., Quebec, Europe), you may exercise the following rights:
- Right of access to your information
- Right to correct inaccurate data
- Right to deletion, under certain circumstances
- Right to object to marketing or processing
- Right to data portability, under applicable laws
📩 To exercise your rights, contact us at info@bodygym.ca.
9. International Transfers
Your information may be transferred, processed, or stored outside of Canada, including the United States or other countries where our service providers are located. Contractual safeguards (e.g., standard contractual clauses) are implemented when required by law.
10. Policy changes
We may update this Privacy Policy at any time. Any changes will be posted on this page with a revised update date. By continuing to use our Services, you agree to the changes.
11. Contact us
For any questions or requests regarding privacy:
📧 info@bodygym.ca
📍 1404 rue des Frênes, Lévis, QC, G6K 1B4, Canada
📞 418-831-9299