Refund policy


Body Gym Equipment offers you a warranty for each of the machines sold, whether new or refurbished. You can therefore have peace of mind and benefit from the support of our experienced technicians when you need technical support. We also offer a large selection of parts.


- No returns or exchanges on personal items: heart rate monitor, exercise mat, bike bench, etc.
- No returns, exchanges or deposit refunds on special orders (paint color, coating).
- Merchandise must be unused, all tags must be attached, packaging must be intact, etc.
- The buyer must have the original receipt or invoice.
- Merchandise must be returned within 15 days of the date of purchase.
- Body Gym Equipment reserves the right to limit or refuse the return of certain items at any time and for any reason.
- Only the seller of the item is authorized to accept a return and/or a refund.


There may be certain orders that Body Gym Equipment must refuse before acceptance or cancel after acceptance. Body Gym Equipment reserves the right at any time after receipt of your order to accept or refuse it for any reason whatsoever. Body Gym Equipment will inform you of its decision to accept or refuse your order at the email address provided when ordering. When an order is refused, Body Gym Equipment has no obligation to fulfill your order Body Gym Equipment also reserves the right, at its sole discretion, to cancel any order after acceptance for any reason. whether it be.