First name *

Last name *

Email *

Phone number *

Are you an existing customer of Body Gym? *

Which type of customer are you? *

Regular customer
Business customer

Is your service inquiry for a machine still under warranty? *

Name of the company *

Technicians hourly rate (when applicable) : 80$ / HR + tx

Important: Please note that the company will be closed for the construction holidays from July 18 to August 1, 2026. Consequently, we will resume processing service requests upon our return on Monday, August 3.

Brand of your fitness machine *

Model *

You chose "other brand", what brand is it?

Invoice number (obligatory) *

Serial number of your machine (obligatory) *

Note : Inquiries filled without an invoice number will be considered without warranty.

Quick description of the problem *

Pictures (please read the note under this section)

Choose file or drag here

Supported format: JPG, JPEG, PNG, MP4 & MOV - size of 30 MB MAX

temp-for-29939-file2-1_

Without pictures, our technicians will be much more limited in the help they can give you. For new cables, please provide a picture of the ferrules and indicate the length you need. In the event of a machine breakdown, please provide us with a close-up picture of the faulty part and a distant picture to allow us to properly identify the device. This way we can serve you better, thank you!

Shipping address *

City *

Province *

Postal code *

Delivery options *

Regular delivery ($)
In-store pick up (free)

Brand of your fitness machine *

Model *

Invoice related to your broken machine

Quick description of the problem *

Pictures (please read the note under this section)

Choose file or drag here

Supported format: JPG, JPEG, PNG, MP4 & MOV - size of 30 MB MAX

temp-for-29939-file2-3_

To which address should we make the invoice? *

City *

Province *

Postal code *

Delivery options *

Regular delivery ($)
In-store pick up (free)

Brand of your fitness machine *

Model *

You chose "other brand", what brand is it? *

Invoice related to your machine (obligatory) *

Serial number (obligatory) *

Note : Inquiries filled without an invoice number will be considered without warranty.

Quick description of the problem *

Pictures (please read the note under this section)

Choose file or drag here

Supported format: JPG, JPEG, PNG, MP4 & MOV - size of 30 MB MAX

temp-for-29939-file2-2_

Are you in need of a techinician at your establishment? (Quebec Only) *

Name of the person in charge in the premises *

Title / Function of the person in charge *

Phone number of the person in charge *

Shipping address *

City *

Province *

Postal code *

Delivery options *

Regular delivery ($)
In-store pick up (free)

Brand of your fitness machine *

Model *

Invoice related to your broken machine

Quick description of the problem *

Pictures (please read the note under this section)

Choose file or drag here

Supported format: JPG, JPEG, PNG, MP4 & MOV - size of 30 MB MAX

temp-for-29939-file2-4_

Are you in need of a techinician at your establishment? (Quebec Only) *

Billing name *

To which address should we make the invoice? *

City *

Province *

Postal code *

Billing / accounting email address *

Name of the person in charge in the premises *

Title / Function of the person in charge *

Phone number of the person in charge *

Address where the service is needed *

City *

Province *

Postal code *

Delivery options *

Regular delivery ($)
In-store pick up (free)

Hello,

On the previous page, you indicated that you are not a Body Gym Équipements customer but wish to claim a warranty.

Please be advised that we do not honor warranties for equipment purchased elsewhere. Furthermore, second-hand devices (units not sold directly by Body Gym Équipement Inc.) are not covered by any warranty.

We invite you to return to the previous page (using the small red up-arrow at the bottom right of the form) and select the option stating that your device is not under warranty. We will then be happy to provide you with an estimate for the repair costs (quote).

Thank you for your understanding.

Hello,

On the previous page, you indicated that you are not a Body Gym Équipements customer but wish to claim a warranty.

Thank you for your understanding.

Merci de votre demande!

Thank you for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

Merci de votre demande!

Thank you for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

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Hexagonal Black Weight Gymnetic

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